Privacy Policy

We take your privacy seriously and we want you to know how we collect, use, and protect your information.

This Privacy Policy tells you:

                What information we collect

                How we use that information

                How we protect your information

                Your choices regarding your personal information

Information We Collect

We receive and may store any information you enter on our website. For example, we collect information from you when you place an order, create an account, call us with a question, write a review, or use any of our services.

Information we collect may include:

                Your name

                Your mailing address

                Your e-mail address

                Your phone number

                Your credit card number and/or other payment information

                Demographic Information such as preferences and interests

                Other information relevant to customer surveys or offers

It may also include information you give us about other people such as the name and address of a gift recipient or the name and contact information of a Friends and Family Pickup person.

How we use the information we collect

We use the information for things like:

                Fulfilling orders for products, services, or information

                Processing returns, exchanges, and layaway requests

                Tracking and confirming online orders

                Delivering products

                Internal record keeping

                Marketing and advertising products and services

                Conducting research and analysis

                Establishing and managing your accounts with us

                Communicating things like special events, promotions and surveys

                Operating, evaluating and improving our business

Data Retention

We will retain your information for as long as your account is active or as needed to comply with our legal obligations, resolves disputes, and enforce our agreements.

Your Security and How We Protect the Information We Collect

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

We use an encryption technology such as Secure Sockets Layer (SSL) to protect your personal information during data transport. SSL protects information you submit via our Web site such as ordering information including your name, address, and credit card number.

Please note that no data transmission over the Internet is 100% secure. As a result, we cannot guarantee the security of the information that you transmit via our online services.

Your Choices Regarding the Information We Collect

You may choose to:

Stop receiving marketing or promotional e-mails, direct mail, phone or mobile marketing communications

                Update and correct your personal information

                Cancel your account or request we no longer use your information to provide you services

                Request removal of your personal information from our blog or community forum

We will not sell, distribute, or lease your personal information to third parties unless we have permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information which is held on you please contact us. If you believe any of the information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Privacy Policy Updates

We may need to update our Privacy policy as 9 Lives Tea House/Metaphysical Shoppe and our customers grow and evolve. If we make significant changes to the Privacy Policy, we will post a prominent message on our Web site.